Senior Product Manager
Location: Remote
FinPay is committed to solving the affordability crisis in healthcare by enhancing the patient financial experience through pre-care engagement, healthcare financial literacy, advocating for cost transparency, and offering affordable payment options. FinPay has been recognized as one of the fastest-growing companies in Inc. 5000 and Philadelphia Business Journal Soaring 76.
Responsibilities
- Working with all levels of the organization across every department
- Writing and maintaining business and functional requirements
- Writing and maintaining end-user documentation
- Interfacing with, presenting to, and demonstrating to clients, prospects and end-users
- Solving challenging problems with analytical thinking
- Presenting to executive leadership and handling sensitive customer situations
- Define business and functional requirements, features and user stories
- Help manage the product backlog in close partnership with the development team
- Validate product ideas and prototypes with early adopters
- Conduct market and competitor research to understand the needs of the customer and bring that insight to help guide the product design
- Identify unmet market needs and opportunities for strategic product growth
- Act as the voice of the customer understanding customer needs, researching customer uses and requirements for FinPay's product offerings.
- Be a customer-centric product manager that engages with the customers to understand their product needs and workflows
Qualifications
- Experience working with SaaS solutions in an Agile environment
- Business analytics and intelligence experience are strongly desired
- Payments processing experience a plus
- Healthcare industry experience a plus
- Bachelor’s Degree
- 5 - 10 years experience in Product Management
- Strong knowledge of product management methodologies and technology trends
- Strong presentation and demo skills
- Strong organizational, written and oral communication skills
- Proven ability to deliver on commitments
- Ability to lead and work autonomously
- Proven track record of product management and helping to define, grow and scale SasS products
- Strong sense of ownership, urgency and drive
- Ability to thrive in a start-up-like environment
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.